When we move to a new city, the biggest worry (Tension) is furniture and appliances. Not everyone can afford to spend lakhs of rupees all at once. In such cases, companies like Furlenco are a great option.
What is Furlenco and how does it work?
Furlenco is a well-known Indian company that lets you rent furniture and appliances (Eg. sofas, beds, dining tables, washing machines , fridges etc.). They also sell these items.
It works on a subscription model, which means you can choose the furniture you need and pay a monthly fee to use it.
Benefits of Furlenco (Pros) – What makes it special:
- Budget-Friendly: You don’t need to spend a huge amount of money all at once. You can set up your entire home for just a few thousand rupees per month.
- Easy Swap: If you get bored with your current furniture, Furlenco allows you to easily exchange it for something else.
- Free Relocation: If you move to a new house within the same city, the company will shift your furniture for free(Note - This is usually part of a special offer and may not always be available).
If you are planning to use Furlenco, keep these important tips in mind to avoid any issues -
(1) Record a Delivery Video :
When the furniture arrives, take a clear video of every corner and angle. This ensures that they cannot blame you for pre-existing scratches or damages when you return the items.
(2) Read the Terms & Conditions (T&C) :
Their cancellation and damage policies are quite strict. Make sure to read the fine print carefully before placing your order.
(3) Compare Renting vs. Buying :
If you plan to stay in a city for more than 2 years, renting might turn out to be more expensive. In that case, buying new or second-hand furniture is a better deal. Furlenco is best for short-term stays.
(4) Use Twitter (X) for Support :
If customer service is slow or doesn't respond, tag Furlenco in a post on Twitter (X). They usually respond much faster to public social media complaints.
Furlenco is a service-based company that helps you save both time and money. However, their post-sales services, (Eg. repairs and refunds) can sometimes be slow. If you follow the tips mentioned above and deal with them carefully, Furlenco can be a great choice—especially for people working away from home and living in rented apartments
Furlenco Frequently Asked Questions (FAQs)
- Que. Do I need to pay a security deposit at Furlenco?
Ans. Yes, Furlenco charges a nominal security deposit on most items. This amount is fully refundable after your subscription ends, provided the product is returned in good condition.
- Que. What happens if the furniture gets damaged by mistake?
Ans. Furlenco offers a ‘Damage Waiver’ policy that covers minor wear and tear. However, if there is significant damage, the repair costs may be deducted from your security deposit.
- Que. What is the minimum rental period (lock-in period) at Furlenco?
Ans. The minimum lock-in period is usually 3 to 6 months. You can verify the exact duration based on the specific plan you choose.
- Que. Does Furlenco deliver old or damaged furniture?
Ans. No, Furlenco deep-cleans and refurbishes all items to ensure they are delivered in 'mint condition' (like new). Regardless, you can always inspect the furniture yourself at the time of delivery.